From zero to 4000 lockers on the ground in just 2 years.

About Vinted

Vinted was founded in 2008 in Lithuania and in 2019 became the country’s first Unicorn. Vinted, the leading C2C second-hand fashion marketplace in Europe, launched Vinted Go in 2022 with a focus on developing products and solutions for more seamless shipping and delivery across Europe.
Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.

Launching Vinted Go

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Vinted Go, the logistics arm of secondhand fashion platform Vinted, partnered with Bloq.it to tackle the complex challenges of last-mile delivery. As the exclusive smart locker provider for Vinted Go, Bloq.it has played a pivotal role in building a seamless, sustainable delivery experience for millions of users.
Originally launched to improve convenience and reduce the environmental impact of deliveries, Vinted Go’s network has grown rapidly since 2022. This fast-paced growth presented new challenges, including how to scale quickly while overcoming location constraints.

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Challenge

Vinted recognised the need for a strong technology-focused solution and an adaptable company to ensure the creation of an end-to-end solution. Responding to this need, we entered the scene and set out to address Europe's largest C2O marketplace's first and last-mile challenges, to their 80 million users across Europe.

This required developing, producing, and launching Vinted's Smart Locker network in France in record time, achieving the feat of performing the fastest launch of a large-scale Smart Locker network ever.

We started by understanding Vinted Go's requirements for an effective Smart Locker network. In the end, this is what they needed:

• Optimised for small parcels
• Easy to fit, non-intrusive
• Easy to operate
• Facilitate drop-offs
• Integrated with Vinted marketplace infrastructure
• Look good!

Once we understood the needs, our team started working on the best solutions and, in the end, were able to deliver an even better outcome than first expected.

The Solution

The result was a brand new product — the V-Locker — which is an essential part of the Vinted Go network. The V-Locker was exclusively developed by Bloq.it and encompasses both hardware and software layers that meet their requirements for agility, commodity and safety. This Smart Locker stands out in the market, tailored precisely for Vinted users and operational needs.

Some of its features include:

• 47 doors
• 0.48 m2 (total area)
• Drop-off (seller) Pick-up (buyer)
• Courier Pick-up + Drop-off
• Prints parcel labels
• Integrated w/ V-GO
• Courier app
• Shortest user journey for sending parcels & returns (<20 secs.)

Project Timeline

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Results of the Continued Partnership

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"The partnership with Bloq.it has been a large success so far, and today Vinted relies solely on the expertise and solutions both on hardware, software and operational capacity from Bloq.it to build our own locker network." — Vytautas Atkočaitis — CEO @ Vinted Go

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The collaboration between Bloq.it and Vinted Go has redefined the standards for smart locker deployment in Europe. When the partnership began, the two companies went from contract signing in April 2022 to deploying the first 28 lockers just three months later in July, despite significant customisation requirements.

Since then, Vinted Go has deployed around 5,000 lockers across France, with the partnership now expanding into the Benelux region. This accelerated scale-up was made possible by Bloq.it’s end-to-end capabilities in hardware, software, and operations. For example, in June 2024, over 100 V-Lockers were deployed per week, totaling 500 units in just a month.

Bloq.it’s autonomous locker — NEXT— was engineered to meet the demands of fast-growing networks like Vinted Go’s. With scalability, battery autonomy, and user experience at its core, NEXT offers a unique combination of performance and adaptability.

Powered by low-energy IoT and enhanced with AI-driven wake-up sensors, NEXT activates only when a user approaches, conserving energy without compromising responsiveness. This smart design not only boosts battery efficiency but also ensures uninterrupted, intuitive user experiences.

To guarantee minimal complexity and maximum uptime, Bloq.it combined user-centric hardware with scalable software architecture. The locker’s modular design allows new features to be integrated over time, making NEXT a future-proof investment. For Vinted Go, this means a smart locker network that grows with them.

Learnings

Several critical lessons emerged from this partnership:

1. Flexibility is Key: Traditional smart lockers limited expansion due to power constraints. NEXT eliminated this barrier, allowing Vinted Go to scale rapidly in new and challenging environments.
2. User Experience Drives Adoption: Features like AI wake-up sensors and low-energy IoT are valuable but only when paired with seamless, intuitive user interfaces. NEXT balances innovation with accessibility, ensuring high customer satisfaction.
3. Operational Excellence Matters: Bloq.it’s deployment process includes eight integrated services from planning and surveying to transportation and installation. Their teams coordinate tightly with Vinted Go and third-party location owners, ensuring rapid, error-free deployments.
4. Smart Automation Accelerates Scale: Bloq.it dramatically reduced locker activation time from 25 minutes to under 10 by investing in smart automation tools. This has been key to keeping pace with Vinted Go’s aggressive growth targets.
5. Proactive Support Pays Off: Spare parts inventory, dynamic routing, and automated technician allocation all contribute to Bloq.it’s ability to resolve critical issues within 24 hours, minimising user disruption and reinforcing brand trust.